Is Robotic Process Automation A Positive Option For The Organizations?

Contemplating any kind of tech innovations in business requires a bundle of strategies and plans for the successful implementation of those strategies. One such tech blessing is Robotic Process Automation, a form of business process automation technology allowing easy robotizing of continuous or repetitive processes.

Gartner predicted RPA to be one of the rising software segments with a growth of 63% in 2018. Also, it is expected to morph and grow more by the end of 2020. Automation Anywhere says ‘ RPA has become the backbone of enterprises and is used for orchestrating the business workflow across multiple cloud-based AI platforms driving hyper-automation.’  Robotic Process Automation will not be limited for experts but the beginners will also be using the tech offering to maximize their work and develop business yield.

It’s acceptable that the organizations are saying yes to almost all the tech-related requirements including AI, VR, and RPA. But before inculcating they need to know- Why would they need it? Will it accelerate their ongoing business? Could there be consequences?

The sudden changes in businesses definitely demand huge sacrifices and a lot of concentration. On the other hand, adding automated processes into the daily tasks grants a whole lot of benefits.

How is RPA implementation affecting businesses?

1. Management on the mend- The organizations can monitor, model, execute, and remotely control the RPA software robots along with the involvement of CMS(Centralised Management System). This also helps in handling multiple tasks such as data collection and facility management. Also, with Remote Automation the organizations are able to analyze and audit all the data or information without losing a track of data input. Providing a better space for development, the RPA software helps in executing a high level of security and enhanced governance.

2. Data Migration- According to Data Migration Info, ETL is the easiest and most commonplace approach to data migration which includes the three basic processes Extract, Transform and Load. And the most important thing here is, RPA technology serves the best of three purposes and makes data migration even easier. While we migrate data from one source to another, there are various challenges like extracting only the needed information, introducing the extracted data into a new system, and then ensuring a successful migration. Not all the interfaces have an in-built procedure for resolving the problems and the processes are complex. To get improvised outcomes the organizations have to rely on their team. But with RPA robots, it is possible to defeat the challenges. They can completely transfer data between systems because they don’t depend on the application programming interface.

3. Compatibility- Robotic Automation Processes basically interact with data and applications and provide optimized error-free solutions. They mimic human actions but add more value to the operations making them more feasible. The organizations don’t need to change the existing systems but optimize the same when they decide to implement RPA. The use of RPA robots allows improvements in a non-interruptive way and also automates the existing work.

The UiPath’s Chief CDO Vijay Khanna says’ The RPA can serve multiple benefits. It has benefited in all the fields from the front office to call centers by increasing the customer response. Freeing front line agents in the call centers or other similar functions gives them more flexibility and space to interact with more customers which is obviously beneficial for the organizations. Moreover, the use of bots reduces repetitive work and saves time for the employees to focus on other demanding tasks. The RPA has been keeping the employees safe and helps in accomplishing the work which is an extreme requirement in highly regulated industries.

The capabilities of RPA offering better management, data integration, data migration, and compatibility also makes it a great carrier for solving work from home hurdles. The Director of Technical Evangelism Vadim Tabakman says the same RPA can easily solve tough problems and also uplift remote workforces’.

There are various issues that can be solved real quick using RPA solutions like:

1. When working remotely, it is difficult to update the ongoing work every time and your teammates may not be able to know when you are working. Using RPA tools your work status is automatically updated.

2. The RPA tools can easily be used to look at your Google calendar and make calls for you.

3. Some RPA tools like Call notes distribution from UiPath automatically send notes to all the members after a conference call or invitation for attending the call.

RPA is one of the best options as it is providing automation to various tasks and more organizations are using it. But it also comes with challenges that should be looked at before you adopt this tech.

1. Employee resistance

The implementation of RPA solutions involves huge skills and frequent communication. Some may demand change in the daily schedule of some of the employees and increased responsibilities. So, you must check all the corners before holding them.

2. Use of right process

Robotic Process Automation involves repetitive tasks as well as rule-based tasks. It involves migration and data entry which requires extra attended robots and few complexities. These processes need to be checked every time and only the use of the right processes helps in creating fewer work-complexities.

3. Economical

Before you decide to go for Robotic Process Automation, it’s a wise idea to consider the economic effect. These processes require great skills, dedicated training and the training methods require expenses. Also, RPA deployment is quite expensive.

4. Maintenance 

After the running and implementation of all the related processes, maintenance is one of the major challenges. RPA requires regular maintenance like maintaining that data output, doing the right repetitive tasks, etc. If you fail to maintain, there will be difficulties managing the RPA offerings later.

5. Infrastructure

The organizations need to have a separate team for handling the RPA infrastructure. From looking at the processes to handling the challenges, it is important to look after the full-fledged infrastructure.

Bottom line:

RPA overcomes every hurdle that could affect data migration or data integration making the organization’s presence finer in the digital environment. From simplicity to scalability, it is an eminent decision to adopt RPA technology as it is much more compatible, faster, and finer than the Application Programming Interfaces. As a result, the entire productivity of the organizations runs at a higher pace and the overall return on investment is calculable.